Proofpoint Essentials Support Ticket

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Proofpoint essentials support ticket. There you will find white papers our robust knowledge base online help and communities and case management. Updating ticket in the proofpoint essentials support portal posted by elvin c last modified by david szoke on 19 january 2018 07 06 pm in order to update a ticket you need to have created a ticket. 44 141 471 9131. All proofpoint products come with access to our support portal.

Fill out all required fields then click the. Login to support portal. Creating a support ticket. Defend against threats ensure business continuity and implement email policies.

If a chat is desired click the chat with support button. Access the technical information you re looking for 24 hours a day seven days a week. What can we help you with. If they are unable to resolve the issue one of their authorized support contacts can open a ticket and work with proofpoint support directly.

At the bottom of the properties window is a box labeled internet headers select everything inside it. Only the below communications will result in the creation of a support ticket. To submit a ticket fill out the create a case template. 61 1800 450 452.

If you have not done so please make sure to follow the create a ticket kb. If you are still having problems sending to an organization protected by proofpoint you would need to contact that company directly for support. How to create a ticket in the proofpoint essentials support portal. Ticket priorities and service level agreements sla posted by david szoke last modified by david szoke on 21 june 2019 09 55 pm this article has been migrated to our help system.

In the message window navigate to file properties. This article has been migrated to our help system.